Ascend is not just our name — it is an inspiring metaphor based on how we work with our partners. It is a visual symbol to ascend higher and aspiring to excellence. We encourage clear visioning, and possibility. Both words point to fundamental aspects of how we do business. At Ascend we aim to add value to all the services that we offer to our partners. In line with what we stand for, we aim to deal with our partners in a professional, knowledgeable, respectful and friendly manner at all times. We also recognise that by putting partners at the heart of our service delivery and listening to their feedback we can achieve the very highest standards or customer care and work towards a culture of ‘getting it right first time’. What we stand for Our guiding principles Partnership Uniting our efforts and potential. Respect Appreciating and valuing uniqueness. Integrity Being honest, accountable and proud of everything we do. Mastery Continually develop ourselves, skills, processes, methodologies into our service offerings. Excellence Delivering above and beyond what is expected.